Strategic designer, innovation lead & transformation partner

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I work across strategic foresight, human-centred design, innovation and organisational transformation.

For more than 15 years, I have led complex programmes across healthcare, public services, energy, technology and finance, from setting direction and developing products and services to building the governance and capabilities that make change last.

My experience spans consultancies and organisations in London, Toronto and Berlin. At NHS England, I helped scale internal innovation expertise and trained more than 1,000 health and social care professionals. My PhD explored how economic transformation and the commons can strengthen organisational stewardship and support longer-term change.


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FOCUS AREAS

My expertise spans the innovation process, from identifying opportunities and designing services to building the governance, teams and capabilities needed for implementation.

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HOW I WORK

Clear in thought. Careful in method. Collaborative in delivery.

I bring structure to complex questions, ground decisions in evidence and work closely with the people responsible for carrying change forward.

Seeing the whole system
I consider services, structures, incentives and relationships together, so that change works across the organisation

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Working with evidence
I use research to make needs, assumptions and strategic choices visible and establish a clear basis for action.

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Taking responsibility
I consider organisational, social and environmental consequences, with a focus on value that remains viable over time.

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Making change practical
I translate strategy into priorities, roadmaps, responsibilities and capabilities that teams can use in everyday work.

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RESEARCH & WRITING

Exploring the conditions for responsible, longer-term transformation

My PhD examined how design, systems thinking and the commons can support organisational stewardship and regenerative economics.


© 2026 Julia Schaeper